UBiosis Health

Privacy Policy

Protecting Your Health Information and Privacy

Effective Date: July 30, 2025
Last Updated: July 30, 2025

Our Commitment to Your Privacy

Ubiosis Health ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application ("App"). By using our App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

👤 Personal Information

  • Name, email address, phone number
  • Date of birth, gender
  • Health-related information you provide

🏥 Health and Medical Data

  • Electronic Health Records (EHR) data
  • Prescription details
  • Symptom tracking or wellness data

📱 Usage Data

  • Device type and operating system
  • IP address, App usage statistics
  • Analytics to improve the app

2. How We Use Your Information

We use your data to provide the best possible healthcare experience:

  • Provide and improve our services
  • Facilitate communication between you and healthcare providers
  • Personalize user experience
  • Ensure compliance with healthcare regulations like HIPAA
  • Respond to customer support requests

3. How We Share Your Information

We may share your data with the following parties, but only as necessary:

🩺 Healthcare Providers

To facilitate medical care and enable our AI nurse, UBi, to coordinate your care effectively.

🔧 Service Providers

For secure data processing and hosting with companies that meet our strict security standards.

⚖️ Legal Authorities

If required by law or to protect rights and safety in accordance with legal obligations.

🔗 Third-Party Integrations

With your consent, to connect with other health applications that enhance your care.

4. Data Security

🔒 HIPAA-Compliant Security Measures

We implement industry-leading security measures to protect your sensitive health information:

  • Encryption of sensitive data both in transit and at rest
  • Secure cloud storage with enterprise-grade protection
  • Access controls and multi-factor authentication
  • Regular security audits and monitoring

⚠️ Important Security Notice

No system is completely secure. Please use strong passwords and keep your login credentials safe. Never share your account information with others.

5. Your Rights and Choices

Depending on your location, you have the following rights regarding your personal data:

📋 Access & Review

Access, review, and obtain copies of your data.

✏️ Update & Correct

Update or correct inaccurate information.

🗑️ Delete Data

Request deletion of your data (subject to legal requirements).

🛑 Restrict Processing

Restrict or object to certain data processing.

📤 Data Portability

Receive your data in a portable format.

❌ Withdraw Consent

Withdraw consent for data collection at any time.

6. Third-Party Services

📄 Review Third-Party Policies

We are not responsible for the privacy practices of third-party services. Please review their privacy policies separately to understand how they handle your information.

7. Children's Privacy

🚫 Not for Children Under 13

Our App is not intended for children under 13. If you believe a child has provided personal data, please contact us immediately for removal.

8. Updates to This Policy

We may update this Privacy Policy periodically. When we do, we will update the "Last Updated" date at the top. Your continued use of the App after changes constitutes acceptance.

9. Contact Us

If you have questions about this Privacy Policy, we're here to help.

📧 Privacy Inquiries

privacy@ubiosis.ai

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